What is the GDPR?
The General Data Protection Regulation (GDPR) is a European Union regulation that gives individuals control over their personal data. It applies to any organization that processes personal data of EU residents, regardless of where the organization is based. MiauMiau is fully GDPR-compliant by design.
Your Rights
Under the GDPR, you have the following rights regarding your personal data:
Right of Access
You can request a complete copy of all personal data we hold about you. We will provide this in a structured, commonly used format (JSON or CSV) within 30 days.
Right to Rectification
If any of your personal data is inaccurate or incomplete, you can request correction. You can update most data directly in the app, or contact us for assistance.
Right to Erasure
Also known as the "right to be forgotten." You can request permanent deletion of all your personal data. Once processed, this action is irreversible — all cat profiles, health records, and account data will be permanently removed within 30 days.
Right to Data Portability
You can request your data in a machine-readable format (JSON) to transfer to another service. This includes your cat profiles, health records, feeding logs, and AI conversation history.
Right to Restriction of Processing
You can request that we limit how we process your data in certain circumstances — for example, while we verify the accuracy of contested data or while you consider an erasure request.
Right to Object
You can object to processing of your data based on legitimate interests. If you object, we will stop processing unless we can demonstrate compelling legitimate grounds that override your interests.
How to Exercise Your Rights
You have two ways to manage your data:
In-App Settings
Go to Profile → Settings → Data & Privacy to export your data, manage preferences, or delete your account.
Email Request
Send your request to [email protected]. Include the email address associated with your account. We will verify your identity and respond within 30 days.
Legal Basis for Processing
We process your data under the following legal bases:
Consent (Article 6(1)(a))
Account creation and cat health data processing. You provide explicit consent when you create an account and add your cat's information. You can withdraw consent at any time by deleting your account.
Contract Performance (Article 6(1)(b))
Processing necessary to provide the Service — including health tracking, food scoring, and AI advisor features that you request through your use of the app.
Legitimate Interest (Article 6(1)(f))
Anonymous, aggregated analytics (via Plausible) to understand how the Service is used and to improve it. This data cannot identify individual users.
Sub-Processors
We use a minimal set of third-party sub-processors, all selected for their strong privacy practices:
| Provider | Purpose | Location |
|---|---|---|
| Hetzner | Cloud hosting and database | Germany (EU) |
| Plausible | Privacy-friendly analytics | EU |
| Resend | Transactional email delivery | EU processing |
| RevenueCat | Subscription management | US (anonymous ID only) |
Data Location
All personal data is stored on Hetzner Cloud servers in Germany (EU). Your data never leaves the European Economic Area. Data is encrypted in transit (TLS 1.3) and at rest.
Data Protection Contact
For any questions about data protection at MiauMiau, or to exercise your GDPR rights, contact:
MiauMiau Data Protection
Email: [email protected]
Location: Netherlands
If you are not satisfied with our response, you have the right to lodge a complaint with the Dutch Data Protection Authority (Autoriteit Persoonsgegevens) at autoriteitpersoonsgegevens.nl, or your local data protection supervisory authority.